We work with a company called Karat Marketing.
Karat Marketing is a professional organisation that works on our behalf. In these calls, they tell people about the work that Sheffield Hospitals Charity does and our need for support. The team receives training from us, before they make any telephone calls. These calls are normally made at weekends and in the evenings.
We employ Karat Marketing as this is the most time and cost effective way of reaching potential supporters. Our telephone fundraisers are very careful not to make people feel pressured. They are not given personal financial targets and are not paid commission.
If any personal details are transferred between Sheffield Hospitals Charity and Karat Marketing or vice versa, they are transferred securely and in full compliance with data protection laws. Only necessary details are provided or transferred.
We are members of the Fundraising Standards Board (FRSB) that works to ensure that organisations raising money for charity from the public do so honestly and properly. As members of the scheme, we follow the Institute of Fundraising’s Codes of Fundraising Practice and comply with the key principles embodied in the Codes and in our Fundraising Promise.
You may receive a call from Karat Marketing on our behalf, inviting you to take one of our home money boxes or to make a regular donation. Both these methods of giving are crucial to supporting patients and there families in Sheffield. If you don’t want to receive these calls in future then you can tell us using the contact details below. If you are concerned about marketing calls in general, you can register your number with the telephone preference service.
Telephone Fundraising is a fantastic way of engaging with our supporters, as well as finding new ones. However, we appreciate that not everyone likes being called at home. If you have any concerns about a telephone call you have received about Sheffield Hospitals Charity, please let us know. You can contact our Fundraising Team on 0114 271 1351 or by emailing firstname.lastname@example.org.